Whiteknights takes the topic of health and safety very seriously and has produced its own health and safety manual. Each bike is equipped with UN3373 compliant containers to hold any biological items, such as blood or tissue samples, that might pose an infection hazard to the rider, or anyone who might come into contact with them.

All deliveries are closely tracked. Riders must notify the on-duty coordinator when a delivery is completed and also when they reach home. Riders must also notify the coordinator if anything changes with the delivery e.g. at the time of pickup the rider is requested to upgrade the call from Urgent to Emergency. Riders and coordinators are also made aware of procedures to be followed in the case of spillage of any biological substance carried on the bikes.

Although it is a condition of acceptance that all riders have reached an advanced standard of riding, all riders are periodically checked to ensure that this standard is maintained and are encouraged to seek further training as appropriate. There are strong links with local advanced training organizations, including Institute of Advanced Motorists (IAM) groups.

Several Whiteknights members are observer or senior observer level, and others have independently recognized advanced instructor qualifications.

Whiteknights EVS has full public liability insurance cover.

Whiteknights EVS is an out of hours and free of charge courier service to the NHS.

Please note that our service may be withdrawn in extreme weather conditions as ice, snow and fog are not safe for motorcyclists. We ask for your understanding on the rare occasions that this happens.

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